DJI Care Refresh 1 Year (Neo 2)

DJI Care Refresh covers accidental damage and allows up to 2 product replacements for an additional fee.

To use Flyaway coverage, users must have linked their DJI account and remote controller to their drone using the DJI Fly app

If this linking process has not been completed before a flyaway incident occurs, Flyaway coverage cannot be used.

Please note: DJI Care Refresh products are digital products and are non-refundable after the activation code has been sent by email.

Please note:

1. DJI Care Refresh (1-Year Plan) can be linked to a previously purchased DJI product if it meets the following requirements:

• New and not activated;
• Drone activated within the past 48 hours.
  

2. After purchasing DJI Care Refresh, you will receive the activation code by email along with instructions on how to activate it and link it to the relevant DJI product.

3. DJI Care Refresh and the corresponding product must be purchased in the same country or region, as coverage benefits are only valid in the region where the product was purchased.

4. For each replacement request, you will receive a new product or one that is equivalent to new in performance and reliability.